I went for a long time resisting Twitter, then I joined and liked it for a good while. Eventually I grew weary about Twitter’s downtime and disingenuity and their rolling back of the feature set. Meanwhile, I liked FriendFeed from the first time I used it and the value of it has consistently gone up to me. At this point, I love FriendFeed and hate Twitter. In the course of two years, I have gone with Twitter from brand apathy to brand loyalty to brand contempt.
Now comes the news that Twitter has acquired Values of N – the company that built I Want Sandy – and will be shutting down their services on December 8th. I used Sandy and l liked it a lot. In fact, the main reason I stopped using it on a daily basis and started using Google Calendar and documents for that kind of work is when Twitter took IM access away. I’m highly pissed about this. It makes no sense to me why even if Twitter acquired Value of N they can’t leave the services up and running with a skeleton crew. This just reinforces the idea that you should be careful what services you commit your time and energy to, because Web 2.0 companies will screw you and make you waste your time building value that they cash out and leave you holding the bag.
I now loathe Twitter as a company and a service. I wish them the worst and hope they disappear, sooner rather than later. I’m happy that my Twitter network has pretty much migrated over to FriendFeed. I have the Twitter integration turned on but would gladly switch it off in a heartbeat. I don’t originate tweets there, FriendFeed is the central location for me. Nothing about Twitter makes me happy anymore. Not the service, not the company and not the way they do business.
Update: I kept building a slow burn on this until I decided I’m done. I had been pushing my FriendFeed updates to Twitter since they added that functionality but now I’m turning it off. I don’t want to do anything to that builds value for Twitter. I’m withdrawing my participation from them.
Update 2: Mark at Mashable has picked up on this post. Even though my goal is to “love loud and hate quiet”, it’s always the hating that gets any traction. Love isn’t as good a story. It should be noted that the only thing I’ve used Twitter for in the last 24 hours was to ask Twitter users to join FriendFeed – successfully at that. That’s the only thing Twitter is good for to me anymore.
Update 3: The people who are pushing back to my stance have only one shaky leg to stand on, and I address that in a new post – Free Services are Not Free.
Update 4: The term I should have injected into this debate earlier is “stewardship.” I Want Sandy asked to handle information that was important to us, and asked for our trust. By getting acquired and shutting down the service, they have betrayed themselves as poor stewards of that trust.